Apply with Referrals for HCL Recruitment Drive
Company Name : HCL Technologies
Company Website : www.hcltech.com
Job Role : ANALYST | NOIDA
Job Location : Noida
Qualification :
BE/B.Tech Fresher
BE/B.Tech Fresher
(1.) To maintain high login Efficiency (Availability) for customers
(2.) To resolve tickets within agreed SLA of ticket volume and time
(3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies
(4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases
To get direct referrals for this drive Click Here
